Introduction
GutterPros ("we," "us," or "our") operates the website GutterPros.us (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
Information We Collect
We may collect information about you in a variety of ways, including:
- Information you provide directly: When you contact us by phone, fill out a form, or otherwise interact with us, you may provide us with your name, phone number, email address, home address, and details about your gutter service needs.
- Automatically collected information: When you visit the Site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and tracking technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect for purposes including:
- Connecting you with local gutter service contractors in our network
- Responding to your inquiries and service requests
- Sending you relevant communications about your service request or related services
- Improving our website, services, and user experience
- Analyzing site usage and trends
- Complying with legal obligations
- Detecting, preventing, and addressing fraud or other illegal activities
Sharing Your Information
We may share your information in the following circumstances:
- With service providers: We share your contact information and service details with independent local gutter contractors in our network for the purpose of fulfilling your service request.
- With business partners: We may share information with trusted third-party partners who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential.
- For legal reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third-party advertising networks for their own independent marketing purposes. See our Do Not Sell My Information page for more details.
Third-Party Services
Our Site may use third-party services, including but not limited to Google Analytics, call tracking providers (including Ringba), and advertising platforms. These services may collect information about your use of our Site independently. Their data practices are governed by their own privacy policies, which we encourage you to review.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, and the right to opt out of certain uses of your information. To exercise any of these rights, please contact us at the information below. California residents may also have additional rights under the California Consumer Privacy Act (CCPA) — please see our Do Not Sell My Information page.
Children's Privacy
Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us by phone at (833) 895-0407 or by writing to us at GutterPros, GutterPros.us.